Remote Customer Service Representative – Swiss/German
What is the role?
We have an exciting opportunity for you to join our team as a Customer Service Representative for one of our clients in the Global Insurance Sector. As a Customer Service representative, you will be providing excellent support to our client' customers via phone and email. This role is remote based.
Who are we seeking?
You can deliver an exceptional customer experience and resolve queries first time over the phone and via email.
You are a team player, willing to go out of your way to help a teammate.
You constantly strive to improve, seeking coaching & guidance from both peers and managers.
You are an entrepreneurial self-starter, who can operate with minimal supervision and is motivated to find solutions to customer problems as they occur.
Professional level of English
Native Swiss German Speaker
Excellent communication skills, both oral and written
Preferred requirements (Not Essential)
Customer service experience
Solution focused mindset
Customer retention experience
€250 Amazon or One4All voucher every 6 months.
Exceptional training provided.
Career Development Program.
Pension Plan (after 1 year)
Health Care Subsidy (after 1 year)
Work Hours: Monday to Friday
Zevas is an equal opportunity employer who accepts and celebrates diversity.
Interviewing now, apply today!