Remote Customer Service Representative – Swiss/German

What is the role?

We have an exciting opportunity for you to join our team as a Customer Service Representative for one of our clients in the Global Insurance Sector. As a Customer Service representative, you will be providing excellent support to our client' customers via phone and email. This role is remote based.

Who are we seeking?

• You can deliver an exceptional customer experience and resolve queries first time over the phone and via email.

• You are a team player, willing to go out of your way to help a teammate.

• You constantly strive to improve, seeking coaching & guidance from both peers and managers.

• You are an entrepreneurial self-starter, who can operate with minimal supervision and is motivated to find solutions to customer problems as they occur.

Minimum Requirements

• Professional level of English

• Native Swiss German Speaker

• Excellent communication skills, both oral and written

Preferred requirements (Not Essential)

• Customer service experience

• Solution focused mindset

• Positive attitude

• Customer retention experience

Benefits

• €250 Amazon or One4All voucher every 6 months.

• Exceptional training provided.

• Career Development Program.

• Pension Plan (after 1 year)

• Health Care Subsidy (after 1 year)

• Work Hours: Monday to Friday

Zevas is an equal opportunity employer who accepts and celebrates diversity.

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Interviewing now, apply today!